Privacy Policy

Last updated: March 2026

Who We Are

XRAI Vision (“we,” “us,” or “our”) is a digital agency specializing in AI-powered solutions and consulting. Our website is located at xrai.vision. If you have any questions about this policy, you can contact us at hello@xraivision.com.

What Information We Collect

We may collect the following types of business or personal information:

Information you provide directly, such as your name, email address, phone number, and any project details you share when you contact us via our contact form, email, or other means.

Information collected automatically, including your IP address, browser type, device information, pages visited, and time spent on our site. This is collected via cookies and similar technologies (see our Cookie section below). Business information, such as your company name and role, when you inquire about our services.

How We Use Your Information

We use the information we collect to respond to your inquiries and provide our services, to improve our website and user experience, to send you relevant updates or marketing communications (only where you have given consent), and to comply with any legal obligations. We do not sell your personal data to third parties.

Legal Basis for Processing (GDPR)

If you are located in the EU or UK, our legal basis for processing your data is as follows: legitimate interests (responding to business inquiries), consent (marketing communications and non-essential cookies), and legal obligation (where required by law).

Cookies

Our website uses cookies to understand how visitors use our site and to improve your experience. These may include analytics cookies (such as Google Analytics) and functional cookies. You can control cookie preferences via your browser settings or our cookie consent tool. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

SMS Compliance & Data Privacy

XRAI Vision respects your privacy. We collect your mobile phone number only when you voluntarily provide it (e.g., via our contact or inquiry form or by calling our AI assistant).

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services. You can opt-out of communication at any time by replying “STOP” to any text message or by notifying our staff during a call.

Third-Party Services

We may use trusted third-party services such as analytics providers, email platforms, and hosting services. These parties only process your data as necessary to provide their services and are bound by appropriate data processing agreements.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Inquiry data is typically retained for up to 24 months.

Your Rights

Depending on your location, you may have the right to access the personal data we hold about you, request correction or deletion of your data, object to or restrict certain processing, withdraw consent at any time, and lodge a complaint with your local data protection authority. To exercise any of these rights, please contact us at hello@xraivision.com.

Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at hello@xraivision.com